Contact Cancer Insight

What You Can Contact Us About

You can use the contact email for topics such as:

• broken PubMed, PMC, DOI, or publisher links,
• research information that appears incorrect or incomplete,
• problems with Cancer Insight search results,
• issues with saved papers,
• problems with PDF or CSV downloads,
• scientific image source or attribution issues,
• website accessibility or mobile-display problems,
• questions about the Research Methodology page,
• privacy questions, and
• general feedback about the platform.

Reporting a Research Problem

If you are reporting an issue with a research paper, including the following information can make the problem easier to identify:

• the cancer type you searched,
• the paper title,
• the PubMed ID or DOI if available,
• which page or feature showed the problem, and
• a short description of what appears incorrect.

If the issue relates to an external research source, Cancer Insight may not be able to change information controlled by that external source.

Broken or Missing Links

Research-source links can change over time.

If a PubMed, PubMed Central, DOI, publisher, or scientific image link no longer works, you can report it through the contact email.

Scientific Images

If you notice an issue with a scientific image, source page, attribution, creator name, or displayed licensing information, please include the image title or original source link when contacting Cancer Insight.

Image licensing is controlled by the original source, so users should always verify reuse rights on the original source page.

Privacy Questions

Questions about analytics, cookies, saved-paper storage, website interaction tracking, or other privacy-related matters can be sent to the same contact email.

Research Methodology Questions

The Research Methodology page explains how Cancer Insight finds, enriches, filters, deduplicates, compares, and presents research information.

If something about the methodology is unclear, you can contact Cancer Insight for clarification about the website's research-exploration process.

Response Expectations

Cancer Insight may review messages relating to the website and its research-exploration features, but a response is not guaranteed for every message.

Messages requesting personal medical advice or individual treatment recommendations may not receive a medical response because Cancer Insight is not a healthcare service.

Useful Pages

Before contacting Cancer Insight, these pages may already answer your question: